FAQ

Q. Do you provide setup and packdown?

A. Yes all Flower Walls, Shimmer Walls and large items are delivered, setup and packdown is included in our delivery rate.  

Q. What days and time do you delivery?

A. We work 7 days a week, please reach out with your specific event timing.

Q. Do you provide pickups?

A. Yes only on smaller items.  All walls or large items are delivered and installed by our team.

Q. Can you customise a wall for us?

A. No sorry our walls are all pre-made, but please reach out as we may have other options that way work with your theme or event.

Q. I have a last minute event can you help?

A. Please reach out to our team and we will advise our availability.

Q. Can I view your products?

A. Yes please contact our team and we can make a suitable time and day to view our range.

Q. Do you have public liability insurance?

A. Yes, certification can be provided on request.

Q. How long is the hire period?

A. We hire up to 3 days, please contact us if you require a longer hire period.

Q. How do I book?

A. Click on any of our products and select your hire dates and confirm through to cart, any questions please reach out.  Corporate Clients we can provide a Tax Invoice if required.

Q. What is your latest packdown time?

A. Out last collection is 12.30pm, please reach out if you have specific requirements.

Q. Do you travel outside of Auckland?

A. Yes we can travel, there will be additional travel charges, please contact our team for pricing and availability.

Q. What happens to the Balloons after an event?

A. You are more than welcome to enjoy the balloons, our team is also more than happy to deflate the balloons and then we ship to TerraCycle® where latex balloons are shredded into small pieces that are used in gym and playground flooring, carpet underlay, and industrial rubber-based applications.